Are you a factory or a trading company?
We are a factory, a professional pre-sale and after-sales service
team, providing OEM/ODM services.
What processes can be made on the surface of the product?
The surface process can be baking varnish, electroplating,
depending on your artwork.
What are the packaging methods?
Tinplate box/OPP bag/velvet bag.
Is the price on the website a customized price? What is the minimum
order quantity?
The price on the website is a symbolic price. The exact price is
calculated according to specific requirements. The mold fee and
version fee will be refunded if the order exceeds a certain amount.
Generally, the MOQ is 100 sets, and the price below the MOQ varies
according to different quantities!
What is the format of the design draft for customized customer
products?
The design draft must provide vector files such as AI/CDR/PDF.
Can you provide free samples?
The sample is not free, but we will refund the sample fee from the
next batch order.
How much is the courier fee for samples?
The express freight depends on the quantity, weight, carton size
and your area. We can quote the freight for your reference.
How many days for proofing? How many days does it take to get the
goods?
Proofing is generally within 7 days, depending on the complexity of
the product design, bulk goods are generally about 10-15 days,
depending on the quantity, such as urgent orders can increase the
cost of expedited production.
How can I confirm whether the product I made is consistent with the
customer's design? Can I change the mold?
After receiving the mold fee, our company will arrange the mold
technicians to draw 2D or 3D renderings to the customer for
confirmation. Before the official mold opening, the customer can
propose amendments. If our company can achieve it technically,
modification of the mold plan; during the mold opening process, if
the mold drawing is confirmed due to the customer's reasons, the
modification is proposed, and the cost of the mold rework will be
borne by the customer.