Support and Services:

We offer a comprehensive range of technical support and services for our Light Luxury Furniture. Our service team is available to answer questions regarding product installation, troubleshooting, and maintenance. We also provide post-sales support to ensure that our customers receive the best customer experience.

We provide a full range of technical support and services that include:

• Assistance with product installation and setup
• Troubleshooting and technical assistance
• Maintenance and repair services
• Product replacement services
• Product warranty services

Our team is available 24/7 to answer any questions and provide technical support and services. We are committed to providing our customers with the best service possible.

Packing and Shipping:

Light Luxury Furniture is a carefully crafted and well-made furniture line that requires special attention when packaging and shipping. Here are the steps we take to ensure that your furniture arrives in perfect condition:

• We use special foam padding to protect the furniture's delicate surfaces.
• We wrap the furniture in corrugated cardboard boxes to provide extra support.
• We place the boxes in larger boxes, fill any empty space with packing material, and secure the boxes with strong packing tape.
• We label the boxes with your address and our return address.
• We ship the boxes via our preferred shipping provider.

FAQ:

Q1: What is the brand name of this product?

A1: The brand name of this product is Zenco.

Q2: What is the product name?

A2: The product name is Light Luxury Furniture.

Q3: Is it easy to assemble?

A3: Yes, this product is easy to assemble.

Q4: Does it require special maintenance?

A4: No, this product does not require special maintenance.

Q5: What material is it made of?

A5: This product is made of high-quality solid wood.

ZENCO CASA - The expert in high-end hotel furniture solutions and one of the "Top 10 Brands of Hotel Furniture in China". Since 1992, the core team has been deeply engaged in furniture research and development and manufacturing for over 30 years. Since the establishment of the ZENCO CASA brand in 2005, it has served more than 1,000 star-rated hotels cumulatively.

In 2008, ZENCO CASA invested over 20 million US dollars to establish a modern garden-style factory integrating design, research and development, and production in Chongqing, China. It is one of the enterprises in the global hotel furniture industry with the most advanced equipment, the strongest production capacity, the best product quality and the highest environmental protection level. The company holds a 100-acre production base, a 100,000-square-meter factory building with intelligent production lines and an operation center of nearly 2,000 square meters in a grade-A office building in the core area of the city. The company has a design and R&D team of over 100 people, more than 500 professional technicians and an annual output value of over 100 million US dollars. We can handle various design, technical and production challenges with ease and provide reliable support for serving the world's top hotels.

To date, ZENCO CASA has collaborated with brands under globally renowned hotel management groups such as Marriott, InterContinental, Hilton, Hyatt, Shangri-La, Accor and Wyndham, and has received recognition and praise from professionals of globally famous hotel professional design agencies such as HBA, CCD, LTW, ABConcept, YANG, PLD and HHD.

We firmly implement the ESG concept. In the environmental aspect, we use sustainable materials and energy-saving processes, select certified wood and recyclable materials, optimize transportation and energy, and reduce carbon emissions. In society, we ensure fair labor, contribute to the community, attach importance to consumers' rights and interests, control quality and after-sales. In governance, we abide by the law to establish a mechanism, control risks, oppose corruption and operate with integrity.